One of the key conversation with a customer that sums up a large set of target audience.
Myself: Will you ever download a birthday app?
Chan: Ahah, may Be. Sounds Interesting.
Myself:What bothers you about any mobile app?
Chan: Their notification/alerts constants popping-up.
Myself: What is your most important criteria to download an app?
Chan: Memory size is a concern. It should take small space as there are other apps too that I use. And it shouldn’t have heavy graphics which can slow down my phone.
Myself: what is your preferred medium to convey birthday wishes?
Chan: Calendar, FB, Twitter, Whatsapp, LinkedIn.
Myself:Export Via?
Chan: WhatsApp, Messenger, Call or any medium through which my friend is connected. When someone doesn’t have LinkedIn account I don’t want to see that option coming.
Myself: Do you like any additional features like sending gifts or gift cards and purchasing?
Chan: Not really, I have others for those activities.
Myself: Is there any main concern about birthday reminder app with any previous experience?
Chan: Timezone should be synced. I don’t want to wish them in my mornings which could be end of their birthday but during their midnight or mornings.
Myself: How about backup?
Chan: Sure, that's useful.
Myself: Anything else to consider?
Chan: I don’t want annoying ads and subscription constantly popping-up.